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Customer Service

Should you need additional help or product information, please contact us by email or phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Shipping is calculated in the shopping cart during checkout before payment is processed.
  • Shipping costs are calculated using the least expensive carrier based on the delivery time you select and the shipping weight of the order.
  • Review our Shipping Policy here.

PAYMENT METHODS

We accept the following payment methods:

  • Credit Card: Visa, MasterCard, Discover and PayPal. To register for a PayPal account, visit the website paypal.com. 

EXCHANGES, RETURNS AND REFUNDS

We offer a 30-day warranty from the date on the invoice on all of our toy products. We understand that returns are sometimes a necessary process when products are purchased online. With this understanding, we are happy to provide our customers with a Satisfaction Guarantee on our entire line of sex and lingerie products. All returns are to be in original packaging with tags, if applicable. If you received a defective item, you may return it within 30 days from the date on the invoice. You will need to contact our Customer Service department. To learn more review our Returns Policy here. 

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